Although at EQA we are obliged to do our best to provide services of excellence and meeting all expectations, it is possible that one or more of the aspects of the services are not of total customer satisfaction. If this is the case, get familiar with the terms, definitions, and steps to file a complaint/appeal/comment for improvement.
Opportunities for improvement in each procedure involved.
It is a breach of any customer requirement and that affects the provision of the service. Example: lack of audit plan, quote errors, etc.
The client is not satisfied with the result of the audit (non-conformities, conditions, etc.)
WE LISTEN TO YOU
You can fill out our form or contact us by the following means.
In the area of Accreditation:
- 55 57 81 10 41 | 55 51 19 57 99 Ext. 227